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MTPL (motor third-party liability) insurance

MTPL (motor third-party liability) insurance

MTPL insurance is a legally prescribed compulsory insurance for all motor vehicles and an essential part of the vehicle registration process. This insurance policy protects the vehicle owner in cases where they cause loss or damage to third parties, with the insurance company assuming the liability for covering the costs resulting from a traffic accident, which the policyholder would otherwise have to bear. DDOR Novi Sad guarantees security to its insureds by taking responsibility for all financial consequences arising from such incidents, up to the legally defined insured sums.

The policy covers losses caused to third parties, in accordance with the legally prescribed limits:

  • Loss caused to persons – up to 1,000,000 euros per loss event, irrespective of the number of injured parties. 
  • Damage to property – up to 200,000 euros per loss event, irrespective of the number of injured parties. 

It is important to emphasize that the compulsory MTPL insurance policy is linked exclusively to the vehicle, not the driver. This means that any damage caused by any driver operating the insured vehicle is covered under the policy. In addition, when the vehicle is sold, the policy “follows” the sold vehicle – the rights and obligations under the insurance contract are transferred to the new owner of the motor vehicle.

This insurance is essential for every vehicle owner, as it ensures compliance with the law, provides financial protection in case of accidents, and peace of mind during daily vehicle operation. It also enables a quick and efficient handling of claims.

What is covered by the compulsory motor insurance?

In accordance with these Terms and Conditions, the subject of insurance is the liability of the motor vehicle owner for losses caused to third parties through the use of the motor vehicle, including death, bodily injury, health deterioration, destruction of or damage to property, regardless of who is operating the motor vehicle and in line with the Law and these Terms and Conditions.

Note

The coverage does not include damage caused to the insured’s own vehicle (the party at fault), which can be indemnified if the insured holds a casco insurance policy for his/her own vehicle. Additionally, the insurance does not cover damage that is caused intentionally, or under the influence of alcohol, drugs, and other narcotics, or while driving without a valid driver’s license. 

In cases of intentionally caused damage, as well as when the driver operated the vehicle under the influence of alcohol, drugs, or other narcotics, without a valid driver’s license, when the vehicle is technically unsafe, or if the driver leaves the scene of the accident, the insurer will pay indemnity and exercise subrogation rights against the responsible party.

Why is our policy the right choice for you?

For 70 years, DDOR Novi Sad has kept the citizens of Serbia secure through motor insurance, with over 300,000 policyholders relying on our MTPL insurance policies today. The trust we have built together over the years is something we strive to strengthen every day.

MTPL insurance price

The price of MTPL insurance is determined based on the vehicle type, engine power (KW), load capacity (t), engine displacement (ccm3), or the purpose of the vehicle. The bonus-malus system is applied to the basic premium, which then determines the final insurance price.

How is bonus-malus calculated and who does it apply to?

The bonus-malus system determines the insurance premium based on the driving history of the vehicle owner. Drivers with no reported claims receive discounts (bonus), while those with reported claims pay a higher premium (malus). 

How is premium calculated?

The premium amount is determined using the following formula:

Pbm = Po * ki

  • Pbm: Premium determined using the bonus-malus system
  • Po: Basic premium (fourth premium level)
  • ki: Premium level coefficient

Who has the right to bonus-malus?

The right to bonus or malus is linked exclusively to the vehicle owner and it is not transferred to the new owner when the vehicle is sold.

Premium levels (i)

1

2

3

4 – basic premium level

5

6

7

8

9

10

11

12

Premium level coefficients (ki)

0.75

0.85

0.95

1,00

1,15

1,30

1,50

1,70

1,90

2,10

2,30

2,50

Is the green card necessary?

To travel abroad, you need a green card for the following countries: Ukraine, Moldova, Turkey, North Macedonia, Albania, Tunisia, Morocco, and Azerbaijan. This ensures coverage for damage and injuries you might cause with your vehicle while traveling abroad.

The green card can only be purchased from the insurance company where your vehicle is insured. If you’re insured with us, you can get the green card at any of our business units.

What is the Traffic accident report (European Accident Statement) used for?

Since December 10, 2009, all drivers must carry a copy of the Traffic accident report in their vehicle, which is used (filled out) in the event of a traffic accident with minor material damage (no injuries). 

Minor material damage is damage caused in a traffic accident with a value below the threshold for which the Law on Road Safety and the Law of Contracts and Torts prescribe criminal liability.

In the event of a traffic accident, participants must complete, sign and exchange the European Accident Statement in accordance with the road safety regulations. A duly completed European Accident Statement can be used by the injured party and the insured as a claim under MTPL insurance.

The insurance company must provide the policyholder with the European Accident Statement together with the MTPL insurance policy. 

When operating a motor vehicle on the road, the driver must carry the European Accident Statement and present it at the request of an authorized officer.

Additional motor insurance packages

Additional insurance for you and your vehicle through packages alongside the MTPL insurance provides protection against unforeseen circumstances that may occur on the road, in accordance with the coverage included in the selected package. At the time of purchasing the insurance package, you should have a valid DDOR MTPL insurance policy.

Standard package:

  • Organization and coverage of towing and minor vehicle repair costs within Serbia; 
  • Accident insurance for drivers and passengers; 
  • Coverage for damage to passenger vehicles caused by natural hazards (storm, thunderbolt, hail, flood, etc.).

Plus package:

  • Organization and coverage of towing and minor vehicle repair costs within Serbia; 
  • Accident insurance for drivers and passengers; 
  • Coverage for damage to passenger vehicles caused by natural hazards (storm, thunderbolt, hail, flood, etc.); 
  • Insurance against glass breakage.

Max package:

  • Roadside assistance and cost coverage throughout Serbia and Europe, in cooperation with the international assistance company “Europ Assistance“;
  • Accident insurance for drivers and passengers; 
  • Coverage for damage to passenger vehicles caused by natural hazards; 
  • Insurance against glass breakage. 

The annual premium for each package depends on the selected insured sums and is not fixed per package.

Frequently asked questions

  • What is the maximum loss covered by MTPL insurance?

    The amount of loss covered by the insurance depends on the limits prescribed by the law. These amounts may vary in accordance with the legislation and the insurance company will provide all the necessary information on the applicable limits.

  • What happens if I drive the vehicle without a valid MTPL insurance policy?

    In the event of an inspection, driving a vehicle without a valid MTPL insurance policy may result in a fine and the vehicle may temporarily be banned from participating in traffic. You are also responsible for any damage you cause to third parties. 

  • How can I change my MTPL insurance?

    You can change your insurance company or policy when your current policy expires by providing the new insurance company with all the necessary documentation. 

  • What should I do if the glass in my vehicle is broken?

    Report the damage to the nearest DDOR Novi Sad office immediately or at the latest within 3 days of the occurrence of damage. 

  • Casco insurance

    DDOR casco insurance is a type of motor insurance that offers protection against a wide range of risks which are not covered by compulsory MTPL insurance.

  • Roadside Assistance

    Think of Roadside Assistance as your safety net in unforeseen situations which can happen on the road. Whether you're experiencing an engine fault or need your car to be towed, this service makes sure that you're not left on your own when you need help the most.